The members of the MyTQA club have been working hard to launch the MyTQA Club and website.
The MyTQA Club will focus on building relationships between member service providers with the shared goal of maintaining the quality assurance standards set by the Ministry of Tourism, Arts & Culture (MOTAC). By doing so, the MyTQA Club aims to place Langkawi as the primary “Must Visit Destination” by any and all tourists planning to go not just to Malaysia but anywhere in Asia.
Malaysia Tourism Quality Assurance (MyTQA) is the commitment by the Ministry of Tourism and Culture (MOTAC) to improve the quality of service and facilities for tourism products in Malaysia. It’s primary goals are to increase customer confidence by accrediting only top quality tourism related products and services, classifying tourism products that are up to standards of excellence, increasing tourists’ awareness that values quality tourism products and services, to classify tourism products that raise the standard for tourist’s satisfaction, to improve tourist’s trust and confidence towards Malaysian tourism products by being certified through MyTQA and to instill the culture of prioritizing the usage of products of quality by honest and genuine tourism operators and industry players
Since the Ministry of Tourism was reformed to be solely responsible for tourism in 2004, the Malaysia Tourism Quality Assurance (MyTQA) certification has been awarded to only 41 establishments in the whole of Malaysia. Of these 41 recipients, the state of Kedah has got 12 establishments that have fulfilled the relevant criteria and have been awarded the MyTQA certification.
The 12 establishments that hold the coveted MyTQA certification in Kedah are:
- 1. Crocodile Adventure Land, Langkawi
- 2. Dayang Bunting Marble Geoforest Park
- 3. Faizy Crystal Glass Blowing, Langkawi
- 4. Galeria Perdana Langkawi
- 5. Langkawi Wildlife Park
- 6. Mardi Agrotechnology Park
- 7. Naam Cruise, Langkawi
- 8. Panorama Langkawi (Langkawi Cable Car)
- 9. Underwater World, Langkawi
- 10. Zipline Eco Adventures – Umgawa
- 11. Naam Watersports, Langkawi
- 12. Paradise 101 Langkawi
Therefore, if we all aim to maintain the quality assurance standards set by the Ministry of Tourism, Arts & Culture (MOTAC), we are then in the position to put Langkawi as the primary “Must Visit Destination” by any and all tourists planning to go not just to Malaysia but anywhere in Asia.We have to ensure as service providers to provide the best service, safety and experience for our inbound guests. We should encourage, help, support and work with quality providers who have got the same service aspirations as set out by the Ministry of Tourism, Arts & Culture (MOTAC) assurance guidelines.
To ensure we do not fall into an ego driven tropical chapter of deceit & foul play, we have to remind ourselves of the bigger picture.By continuously improving our service standards, by being honest & transparent with our guests, we will inevitably achieve a huge share of the world tourist market.
Malaysia Tourism Quality Assurance
No.556 Kampung Sungai Menghulu,
Kuah, 07000 Langkawi, Kedah, Malaysia